The first thing you need to know about COPE Community Services Inc. is that this corporation does not provide anything of value to its clients. All that they can offer are tax preparers and accountants that charge you with high commissions and try to pass it off as being something other than that. As an instance they will say that their taxes are too complicated for you to understand. When in fact it is because you are unable to understand them that the IRS thinks your taxes are so complicated. If the company is claiming that their taxes are too complex for you to understand how can they expect that you will understand them if you get them from someone else?
You also need to realize that COPE Community Services Inc. is one of those corporations where if you do not pay the bill you will end up having to fork over all your money even if it is to the IRS. This is because no matter what happens with your taxes if you do not have the money to pay them the IRS is going to find you. What they do not want to see is a person who will not pay his or her taxes and then have their accounts closed down by the company and have their wages garnished.
The only reason you might want to work with COPE Community Services Inc. is because it looks like a legitimate company and you might be able to use their services to prepare and file your taxes. However they should never be the service provider that is actually doing the filing. You should do this on your own and do it well and only then will your taxes be properly filed and paid. If you want to use the services of a professional service you should always talk to someone who has already used the service. Only then will you know what the proper steps are and which ones might cause you more problems than they would solve.